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This return policy discloses the return practices for CashFlowProducts.com.
This return policy applies solely to information collected by this web site. It will notify you of the following:
What qualifies as a 'product', 'subscription' and 'download'.
What choices are available to you regarding the return of purchases made through use of this site.
Definition of 'Product', 'Subscription' and 'Download'
When referenced in this site or any contact of any CashFlowProducts employee or designated representative:
- 'Product' (whether upper or lower case lettering) generally refers to the item purchased from CashFlowProducts (whether pre-programmed software, custom work or otherwise negotiated). It may also refer to a 'hard deliverable' package, sent to you by common carrier (including, but not limited to such things as Documentation, CD or equivelant method of delivery for software, Installation Instructions, etc.) In such cases, "Product" is typically refered to as "Package" and/or other wording to more clearly identify the particular portion of the "Product". Any ambiguity of terms defer to the 'electronic' or 'download' version, more particularly described below.
- 'Subscription' refers to the ongoing contracted agreement between you and CashFlowProducts. More information on our Subscription policy may be found on this site through an associated link.
- 'Download' (or often refered to as 'electronic delivery') means any/all products, software, documentation, etc. that you receive directly through our servers at time of purchase and/or later delivered through any/all non-physical methods. This extends through purchased and non-purchased materials.
We are the sole owners of the software and other materials delivered through this site (unless clearly detailed otherwise - see 'Links' section below for more).
We retain any/all copyright for all material we produce, unless otherwise negotiated.
Right to return/refund
'Product' (i.e., 'hard deliverables') items have a 30 day (after delivery - determined either by signed document or 'standard delivery dates' for various carriers) return policy.
If item is returned to us, postage paid, unopened, we will refund 100% of the original purchase price. Products that are opened are considered 'delivered in full'.
'Subscription' products are considered 'delivered in full' once you utilize the service and/or payment is made for any timeframe. See the page on subscription services for more information.
'Download' items are considered 'delivered in full' once the purchase has completed and you are directed to the download page (this occurs instantly once the purchase is complete - you will also receive a follow-up email with a link to download the purchased product which may be used throughout your 'Upgrade Protection' period).
Once an item is 'delivered in full', there is no refund allowed.
This web site contains links to other sites. Please be aware that we are not responsible for the content or return/refund practices of such other sites. We encourage our users to be aware when they leave our site and to read the return/refund policy statements of the associated site. CashFlowProducts holds no responsibility for returns/refunds for any item purchased through an external link on our site.
Our Return/Refund Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this policy, you should contact us immediately via the 'Contact Us' link.